Privacy Policy


1. Information Collection


We use your Personal Data for providing and improving our hosted blockchain and mining services (the “Service”) and improving your experience of the Site. “Personal Data” means any information relating to an identified or identifiable person. We collect information you provide us when creating an account for the Service. We also use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.


2. Account Creation Information


After you subscribe to the Service or create an account on the site, we will use the personal data you provide, such as your name, email address, payment details, cryptocurrency wallet address, IP address or other data that can be reasonably linked to HashRiver for information related to your account and services provided to you. After registering, you will be able to protect your account with Google Authentication (two-step authentication) on the Settings page. To recover your account or password, you can enter your recovery email address on the Settings page.


3. Log Information


HashRiver collects information that your browser sends every time you visit our site and log into your account. Log data may include information such as the IP address of your computer, the type and version of the browser, the pages of our Service you visit, the time and data of your visit, the time spent on these pages, and other statistics. In addition, to improve the functionality of our Service, we may also use third party services, such as Google Analytics, that collect, track and analyze this kind of information. These third party service providers have their own privacy practices that outline how such information may be used. These third-party service providers only have limited access to your personal information necessary to perform the tasks we assign to them. As part of the contracts they enter into with such third-party service providers, they are obliged to protect your personal information and use it only for the stated purposes.


4. Service Providers


We may engage third-party companies or third-party individuals in our work to improve the quality of our services - they may provide services on our behalf, provide service-related services, or help us analyze the delivery of our services. These third parties will only access your personal data to perform these tasks on our behalf, and will also be required not to disclose this data or use it for any other purpose.


5. Compliance with Laws


We will only share your personal data with third parties if required by law, if indicated in a subpoena, or if we decide that such action will be necessary to comply with the law and reasonable requests from law enforcement agencies, or for data protection in accordance with the General Data Protection Regulation.


6. Information Security


HashRiver employs soundly developed industry data collection, storage and processing techniques, security measures, and physical security measures to protect against unauthorized access, alteration, distribution or destruction of your personal data, your username and password, your transaction information and data stored on your user account. Our staff will only have limited access to your username and your email address, which will only be provided to them when necessary. The security of users' personal data is important to us, but we would like to remind users that no method of data transmission and no method of storing electronic data is 100% secure. And while we strive to use effective measures and tools to protect your personal data, we cannot 100% guarantee you the safety and security of such information.


7. International Data Transfers


Your information, including your personal data, may be transferred and stored on computers and systems located outside your state, your region, your city or other state jurisdiction, and the data protection laws in such jurisdictions may differ from those in your jurisdiction. Your acceptance of this Privacy Policy and your subsequent transmission of such information will serve as confirmation of your willingness to do so. We will protect the privacy and security of the personal data we collect in accordance with this privacy policy, regardless of where this data is processed or stored.


9. Will my data be deleted?


We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy and for the fulfillment of our contractual and legal obligations. We may also retain your personal data for other purposes, if permitted by applicable law, including to protect against legal claims.